Privacy Policy

At The epic cake, we value your privacy as much as innovation. This policy details how we manage your data to empower our expansive ecosystem, encompassing all our bots (including Cosmos+ Networks), websites, dashboards, APIs, and digital/physical products (collectively, the "Services").

1. Information We Collect

To operate and improve our systems, we collect the following types of information:

• Identification Information: Discord User ID, Server IDs, usernames, avatars, roles, join dates, and email (if provided).
• Usage and Behavior Data (Extended Metrics): Due to the massive scale of our services, we collect extensive amounts of telemetry and metadata. This includes detailed logs of executed commands, message counts, timestamps of messages, session duration, feature configuration, dashboard clicks, and granular navigation flows.
• Voice Activity: Channels joined, duration of voice sessions, and join/leave timestamps.
• Verification Data: IP Addresses and Email Addresses (stored securely in verification logs).
• Web Session Data: IP hashes, User-Agent strings, login times, and last active times (from web session logs).
• User Content: Confessions (along with the author's user ID), suggestions, embed templates, or messages processed temporarily to fulfill a specific function.
• Economy & Casino Metrics: Virtual currency balances, transaction history, casino bets, wins/losses, and play styles (e.g., "cautious").
• Future Features & Evolving Metrics: As our ecosystem (including Cosmos+ and associated services) expands, we explicitly reserve the right to collect new types of metadata, user telemetry, or interaction data not currently listed here, provided it is necessary to power new functionalities, improve security, or provide advanced analytics.

2. Tracking Technologies and Cookies

We use cookies, pixels, and similar technologies from providers like Google Analytics, Cloudflare, and proprietary tools to:

• Analyze traffic trends and audience metrics.
• Maintain the security of your session.
• Understand the effectiveness of our marketing campaigns.

You can control the use of cookies through your browser settings, although this may limit certain functionalities.

3. How We Use Your Information

We use the collected data to:

• Activity Data: Used to power the XP/Leveling system, Leaderboards, and Server Analytics.
• IPs/Emails: Used for the Web Verification system to prevent alt-accounts and server raids.
• Hashes: Used for Top.gg vote tracking and Premium License auditing.
• Provide, maintain, and improve the infrastructure of the Services.
• Develop new products based on usage trends (Data-Driven Development).
• Detect, prevent, and address technical issues or fraud.
• Comply with legal obligations.

4. Data Retention Policy

We keep your data only for as long as necessary. Activity logs and metrics used for analytics are generally retained for a specific period (e.g., 30 to 90 days) before being pruned. Profile data is kept as long as the bot is present in your server. If the bot is removed, the data will be scheduled for deletion according to our automated pruning cycles.

5. Information Sharing and Premium Features

We do not sell your personal information. We share data only with critical infrastructure providers under strict confidentiality agreements.

Premium Features & Dashboard Analytics: We reserve the right to expand the types of non-sensitive activity metrics and data points made available to server administrators via our Premium features (such as the User Lookup Tool or Analytics Dashboard) at any time, without prior notice. By using our bots, you consent to your public and server-specific activity data being visualized, aggregated, and analyzed by server administrators through both our current and future Premium tools. Important: Highly sensitive data, such as IP addresses and Emails collected during verification, is strictly ring-fenced and never exposed to server administrators; it is used exclusively internally for security and anti-abuse protocols.

We share data with the following providers:

• Hosting and Computing: VPS/Dedicated Providers.
• Analytics: Google Analytics, Cloudflare.
• Payment Processing: WHOP, Stripe, PayPal.
• Legal Compliance: Competent authorities if we are required by a valid court order.

6. Cosmos+ Verify and Data Security

When using the Cosmos+ Verify system, your personal data (such as IPs and Emails) is NOT visible to the server owner or its administrators. This information is solely stored in our system logs for security purposes, to prevent abuse, and to track alt accounts.

7. Your Rights (Right to be Forgotten)

Because we store personally identifiable information (Discord IDs, Emails, IPs), you have the right to access, correct, or request the deletion of your personal data. To exercise these rights (Right to be Forgotten), please contact us through our official Discord support server or via email at support@theepiccake.org. Please note that certain technical information is necessary for the provision of the Service and cannot be deleted without terminating your account.